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| Visual RAMS-Pro |
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| One look at the Route
Accounts Management System
exposes a highly evolved and well balanced design. This refined
solution brings benefit to every department in your business.
Managers can fine tune entry procedures and process controls.
Customer service reps have instant access to the complete service
picture. Entry operators appreciate the detailed attention to
efficiency. And owners have accurate bottom line figures to
make sound financial decisions. Only years of refinement and
feedback from thousands of users worldwide make this possible.
The design team has considered every nuance of the industry
to bring you Visual RAMS-Pro, a sixth
generation product representing what only time and experience
can attain; The Route to Success! |
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| Master Billing Control |
| "RAMS provides the total billing flexibility I demand in my business. I can outsource my quarterly residential postcards. But I want to print my commercial invoices so I can review them before mailing." |
| Owner, Oregon |
"If someone says they haven't received their statement, I can email a copy in a matter of seconds." |
| A/R Clerk, New York |
"RAMS helps us maintain the necessary corporate controls while providing our 27 regional offices the autonomy to address local service, operations and pricing issues." |
| Corporate Project Manager, Australia |
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| The Service Diagram |
| "If a picture is worth a thousand words, then the Service Diagram is the portrait of efficiency." |
| Office Manager, Texas |
"It's like a dashboard that I can personalize to suite my job. I can see the overall status and service picture of any account. Details are just a click away. And drag-drop of service reduces tons of data entry." |
| Customer Service Rep, Australia |
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| Route Manager |
| "We had scheduled an entire weekend to re-balance 20,000 route services. We came in early Saturday and were done by noon thanks to your marvelous Route Builder tools. RAMS even printed letters informing our customers of the change in service day." |
| Residential Operations Supervisor, Oregon |
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| Document Manager |
| "I used to search all over the computer for the letters I'd written to customers or the spreadsheet I used for a sales quote. Now they're attached right to the customer. This really is the perfect Office companion." |
| Sales Rep, California |
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| In/Out Trays |
| "It's like email on steroids. We schedule future changes to accounts without fear of loosing those little notes. The receptionist can transfer a phone call and the account automatically appears on the dispatchers screen." |
| Customer Service Rep, Pennsylvania |
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| Work Order Flow |
| "Your Work Order system is comprehensive and the Work Flow provides flexibility to meet all service requirements. I've seen products that do one or the other well, but never a total solution designed this well." |
| GIS Engineer, Colorado |
"We have this special pump service we do a couple of times a month. We'd always forget something. Now the Work Order system makes sure all the transport documents are printed and the job is done right." |
| Skip Operations Manager, England |
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Our mission is to provide the most comprehensive core product available, and then to further enhance its application to your business style.
Empowerment Tools allow you to extend RAMS-Pro to your exact business practices.
This takes the core product far beyond the typical canned software solution into the realm of possibilities.
Empowerment Tools open a whole new world of opportunities; the power to refine existing processes and maximize productivity; to provide faster and better customer service; to explore new markets.
This new generation of revolutionary tools provides power limited only by your imagination.
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Alpine Technology Corporation has developed a global vision for this industry since 1978.
They have a profound commitment to their clients that transcend product design alone by providing on-going support and education to help refine business processes.
This is a refreshing approach when compared to products that imply a "Quick-Fix", and often fall short of user expectations.
This fundamental business attitude is the key to a higher standard of customer satisfaction and retention.
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Our Mission |
| Alpine's mission is to design creative products complemented by skilled services that help our professional clients define, refine and achieve success. |
Our Values |
| Integrity |
| Innovation |
| Excellence |
| Experience |
| Respect |
| Professionalism |
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