| Master Billing Control |
| "RAMS provides the total billing flexibility I demand in my business. I can outsource my quarterly residential postcards. But I want to print my commercial invoices so I can review them before mailing." |
| Owner, Oregon |
"If someone says they haven't received their statement, I can email a copy in a matter of seconds." |
| A/R Clerk, New York |
"RAMS helps us maintain the necessary corporate controls while providing our 27 regional offices the autonomy to address local service, operations and pricing issues." |
| Corporate Project Manager, Australia |
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| The Service Diagram |
| "If a picture is worth a thousand words, then the Service Diagram is the portrait of efficiency." |
| Office Manager, Texas |
"It's like a dashboard that I can personalize to suite my job. I can see the overall status and service picture of any account. Details are just a click away. And drag-drop of service reduces tons of data entry." |
| Customer Service Rep, Australia |
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| Route Manager |
| "We had scheduled an entire weekend to re-balance 20,000 route services. We came in early Saturday and were done by noon thanks to your marvelous Route Builder tools. RAMS even printed letters informing our customers of the change in service day." |
| Residential Operations Supervisor, Oregon |
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| Document Manager |
| "I used to search all over the computer for the letters I'd written to customers or the spreadsheet I used for a sales quote. Now they're attached right to the customer. This really is the perfect Office companion." |
| Sales Rep, California |
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| In/Out Trays |
| "It's like email on steroids. We schedule future changes to accounts without fear of loosing those little notes. The receptionist can transfer a phone call and the account automatically appears on the dispatchers screen." |
| Customer Service Rep, Pennsylvania |
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| Work Order Flow |
| "Your Work Order system is comprehensive and the Work Flow provides flexibility to meet all service requirements. I've seen products that do one or the other well, but never a total solution designed this well." |
| GIS Engineer, Colorado |
"We have this special pump service we do a couple of times a month. We'd always forget something. Now the Work Order system makes sure all the transport documents are printed and the job is done right." |
| Skip Operations Manager, England |
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